CorSupport - CORMIX Technical Support Subscription Service
MixZon Inc offers CORMIX Technical Support via a subscription service called CorSupport.
To subscribe to CorSupport, current software licensing is required.
CorSupport Subscription Pricing
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To Subscribe to CorSupport:
1. Please read the CorSupport Technical Support Subscription Agreement
2. Complete the CorSupport order form
3. Fax or mail the completed form to:
- Print the order form
- Complete the order form
- Fax or mail the completed form (with payment to MixZon Inc) to:
MixZon Inc
1033 SW Yamhill Street
Suite 301
Portland, OR 97205-2539 USA
phone: 503-222-1022; fax: 503-296-2354;
email: sales@mixzon.com
CorSupport Subscription Coverage
CorSupport provides answers to general questions about physical processes and mixing zone modeling, help with understanding input parameters, and assistance with interpretation of simulation results. The subscriber is responsible for gathering and interpreting necessary input data and conducting CORMIX simulations and agrees to provide information requested by MixZon Inc.
CorSupport Subscription provides the following:
- General guidance on conducting mixing zone analysis
- Advice on CORMIX model capabilities for standard wastewater mixing zone studies (e.g. municipal wastewater, thermal discharges, most industrial discharges)
- Guidance on data required to run CORMIX successfully
- Advice on input data specification (e.g. "What is the difference between depth at discharge and ambient depth?")
- Advice on interpretation and manipulation of output files (e.g. "What does a top-hat profile mean?")
- Advice on the use of pre- and post-processing CORMIX tools (e.g. Far-field locator, CorJet, CorSens, CorVue, etc.)
- Advice for conducting sensitivity analysis/input parameter variation
- Verification of program errors
- Advice for working around verified program errors
CorSupport Subscription does NOT cover the following:
- A technical review of your CORMIX simulations
- Advice on CORMIX simulation for non-standard wastewater discharges (e.g. carbon gas sequestration, cruise ship discharges, etc.)
- Advice for working around CORMIX data input restrictions
- Outfall design advice
- Regulatory assistance (e.g. mixing zone sizing for obtaining NPDES permit compliance)
- CORMIX code error corrections
- CORMIX software licensing
- CORMIX licensing and installation support.
CorSupport Subscription is per user and is non-transferable.
For help with the above items not covered by CorSupport, assistance may be available through CORMIX software licensing or technical consulting services.
Please note that CorSupport Subscription provides technical assistance relevant
only to the current release version of the software.
Please NOTE:CORMIX Software Licensing DOES NOT include CorSupport. CorSupport must be purchased separately.

