MixZon Inc FAQ
| Q: | Will my current CORMIX licensing be affected in any way, if I upgrade my computer to Windows 10 operating system? |
| A: | CORMIX v11.0 is compatible with Windows Vista, 7, 8, 8.1 and Windows 10 - 32 and 64-bit operating systems. Based on our testing, there are currently NO known compatibility issues. YES, your current CORMIX licensing will FAIL if you try running it AFTER upgrading your computer to Windows 10. CORMIX is licensed per computer - a unique combination of Operating System (OS)/ Processor (CPU) / Hard Drive Drive(HDD). Hence when you upgrade to Windows 10, CORMIX considers it to be a new computer and the licensing will fail. Please follow these instructions to continue to use your current and valid CORMIX license, AFTER applying the Windows 10 upgrade: 1. Close all CORMIX windows and tools. Backup your CORMIX case files (*.cmx, *.prd) in another directory location or folder. 2. Completely Uninstall CORMIX from your computer using the Windows Add/Remove Programs option from under the Windows Control Panel. 3. IMPORTANT: Once the un-install is complete, please navigate to the CORMIX installation folder in your computer, usually C:\Program Files(x86)\CORMIX vxx.0\ DELETE any remaining CORMIX files or folders under this directory. 4. Now re-install CORMIX, by downloading and installing the CORMIX v11.0E Evaluation version setup file from our website at http://www.mixzon.com/downloads/ 5. Please Contact Us to request an additional activation for installation and use of your current and valid CORMIX v11.0 license after the Windows 10 upgrade. 6. Unlock and activate the CORMIX v11.0E Evaluation Version using the updated licensing information that is sent to you. |